Standard 2-4 working days: £3.50 - FREE with orders over £50
3-5 working days: £8.50
Rest of the world:
6-10 working days: £16.50
* All orders are sent out the following working day Monday – Friday, excluding UK bank and public holidays, with Royal Mails 1st Class signed for service.
*International customers please note that Absence of Colour is not responsible for any fees due to import duty, VAT or any taxes that might be applied by your local customs authority. Nor can we predict what particular charges may be incurred for each shipment. It is the customers responsibility to verify with their local customs office if any charges are payable up on delivery. If your order is subject to any of these charges, they must be paid in full by you in order for you package to clear.
Absence of Colour is not responsibly for any delays that might occure due to delays with customs clearance.
All items can be returned back to us with in 14 days of receipt. Items must in its original condition with all tags attached.
A full refund for the sale price will be credited to your original method of payment as soon as the item/s is received as long as the product is in its original condition and with all tags attached. This includes sale items. Refunds can take up to 5-10 working days to reach your account.
Delivery charges are non-refundable expect on the occasions when the item received is wrong, faulty or damaged.
In this case we kindly ask you to please email us at email@example.com and state your order number, details of item, problem and whether you wish to receive an exchange or a replacement.
Returning an item back:
When returning an item we kindly ask you to fill out the return note received with the delivery. The parcel is your responsibility until it reaches us so we recommend that you use a recorded delivery service. The buyer bears the cost of sending the item back to us unless in the case of when a faulty, wrong or damaged item was received.
Absence of Colour
164 Brick Lane
London E1 6RU
A confirmation email will be sent out to you as soon as the item is received.